The Vendor Overview process is designed to provide organizations with a structured and unbiased market landscape, enabling informed decision-making when evaluating software or service solutions.

1. Vendor Identification

Vendors are first identified using a proprietary database that consolidates information on established providers, emerging players, and niche specialists. To ensure completeness, the process is complemented by active scouting at trade shows, industry events, and through systematic online market research. This combination ensures both well-known and innovative solutions are captured.

2. Solution Feature Mapping

Once relevant vendors are shortlisted, each offering is analyzed in detail. Key product or service features are documented, with a focus on differentiators such as technology stack, integrations, compliance certifications, and service model. Where applicable, different product or service tiers (e.g., standard, enterprise, managed service levels) are also outlined.

3. Pricing & Commercial Transparency

Pricing information is gathered through publicly available sources, such as vendor websites and pricing sheets. If not accessible, direct enquiries with the vendor are conducted to obtain quotes, price ranges, or licensing models. This ensures transparency on cost structures and provides a basis for later negotiation.

4. Structured Vendor Profiles

The findings are consolidated into structured profiles for each vendor, including an overview of the company, product/service details, pricing, SLA indications, and unique strengths or limitations. The format is designed for comparability across vendors, allowing clients to easily evaluate alternatives side by side.

5. Deliverable & Outcome

The result is a curated vendor overview document or report tailored to the client’s needs. It provides a clear market orientation, identifies the most relevant players, and highlights initial pricing and service expectations—serving as the foundation for further negotiation or procurement.